Cash In, Cash Out: How Fast Each Wallet Moves Your Money
The table further up covers top-ups only. Each row below shows both directions for the same four mobile wallets, so you can see how a withdrawal behaves on the same app you use to deposit. Minimum deposit is ৳300 and the smallest withdrawal is ৳500, whichever wallet you pick.
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Mobile money
bKash
Deposit confirmed in 5 min Withdrawal in 4 min -
Mobile money
Nagad
Deposit confirmed in 5 min Withdrawal in 4 min -
Mobile money
Rocket
Deposit confirmed in 5 min Withdrawal in 4 min -
Mobile money
Upay
Deposit confirmed in 5 min Withdrawal in 4 min
One thing to plan for: cash-outs go through the same wallet you deposited from, and the daily cap on withdrawals is ৳30,000 until your VIP level lifts it. Your very first withdrawal also needs a quick identity check — documents are reviewed in about 2 hours, and that first payment can take up to 1 hour before it clears to your wallet.
Which Payment Methods Does tk399 Accept?
All four methods below are mobile money — no bank card or internet banking needed. Pick whichever app you already have on your phone.
| Method | Min Deposit | Deposit Confirmed In | Fee from tk399 |
|---|---|---|---|
| bKash | ৳300 | Within 5 min | Free |
| Nagad | ৳300 | Within 5 min | Free |
| Rocket | ৳300 | Within 5 min | Free |
| Upay | ৳300 | Within 5 min | Free |
How to Make Your First tk399 Deposit
These five steps apply to every payment method. The method-specific details follow in the sections below.
Log In to tk399
Open the tk399 website or app and log in to your account.
Open the Deposit Page
Tap the green "Deposit" button at the top of your dashboard.
Pick a Method
Select bKash, Nagad, Rocket or Upay from the list of channels.
Send the Money
Follow the on-screen number and reference code — send from your mobile wallet.
Confirm in tk399
Paste your transaction ID and submit — balance updates within 5 minutes.
Depositing with bKash
bKash is the most popular choice among Bangladesh players on tk399. It is fast, familiar, and works from the bKash app or USSD (*247#).
- Log in to tk399 and go to Wallet → Deposit.
- Select bKash as the payment channel. tk399 displays a merchant number and a unique reference code — copy both.
- Open your bKash app. Tap Send Money, enter the merchant number, then enter the amount (minimum ৳300).
- In the Reference field, paste the unique code from tk399. This links your payment to your account.
- Confirm with your bKash PIN. You will get an SMS with a Transaction ID (TrxID).
- Go back to tk399, paste the TrxID in the confirmation box and tap Submit. Your wallet balance refreshes within 5 minutes.
Depositing with Nagad
Nagad is run by Bangladesh Post Office and is widely used in rural areas. The deposit flow at tk399 is almost identical to bKash.
- Log in to tk399 and open Wallet → Deposit. Choose Nagad.
- Copy the displayed Nagad merchant number and your session reference code.
- Open the Nagad app. Tap Send Money, enter the merchant number and the amount (min ৳300).
- Add the reference code in the Remarks field before confirming.
- Complete the transfer with your Nagad PIN. Save the SMS confirmation — it contains your TrxID.
- Return to tk399, enter the TrxID in the deposit form and hit Submit. Credits arrive within 5 minutes.
Depositing with Rocket
Rocket (Dutch-Bangla Bank's mobile wallet) supports deposits at tk399. It works via the Rocket app or USSD (*322#).
- In tk399, go to Wallet → Deposit and select Rocket.
- Note the recipient number and the reference code shown on the deposit screen.
- Open the Rocket app (or dial *322#). Choose Send Money and enter the recipient number.
- Enter the amount — minimum ৳300 — and paste the reference code into the note/remarks field.
- Confirm with your Rocket PIN. An SMS with the TrxID will arrive immediately.
- Submit the TrxID on the tk399 deposit confirmation screen. Balance updates in under 5 minutes.
Depositing with Upay
Upay is United Commercial Bank's mobile wallet. It is a good fallback when other wallets are slow during peak hours.
- Open tk399, go to Wallet → Deposit and select Upay.
- Copy the merchant number and the unique reference code displayed by tk399.
- Launch the Upay app. Tap Send Money, enter the recipient number and the amount (min ৳300).
- Fill in the reference code in the note field.
- Confirm with your Upay PIN. You will receive a TrxID by SMS.
- Submit the TrxID in tk399's deposit confirmation box. Your balance reflects the deposit within 5 minutes.
Why Did My Deposit Not Arrive?
Most problems have a simple fix. Check the table below before contacting support.
| Problem | Likely Cause | What to Do |
|---|---|---|
| Balance unchanged after 10 min | Missing or wrong reference code | Open Live Chat and share your TrxID — the team can match it manually within minutes. |
| Transfer failed in wallet app | Insufficient balance in mobile wallet | Top up your bKash/Nagad/Rocket/Upay wallet first, then retry the deposit. |
| Transaction declined by operator | Daily send limit reached on your wallet | Use a different payment method (e.g., switch from bKash to Nagad) or try again the next day. |
| Amount below minimum | Sent less than ৳300 | The deposit will be returned. Minimum is ৳300 — try again with the correct amount. |
| Wrong merchant number | Typed the number manually and made a typo | Always copy-paste from the tk399 deposit screen. Contact Live Chat with your TrxID for recovery. |
| Session expired | Took more than 15 minutes to complete the transfer | Go back to tk399 and start a new deposit session — a fresh reference code will be issued. |
After Your Money Arrives — What Comes Next?
Once your tk399 wallet shows the new balance, you are ready to play. A few things worth knowing:
- If this is your first deposit, a 110% welcome bonus (up to ৳29,500) is applied automatically — no promo code needed.
- Bonus funds carry a 20× wagering requirement before they can be withdrawn.
- Your first withdrawal requires KYC verification (National ID or passport). Submit your documents early so they clear before you want to cash out.
- Minimum withdrawal is ৳500 and payouts typically process within 4 minutes.
- For detailed bonus terms, visit the tk399 Bonus & VIP guide.
Questions About Depositing at tk399
1 What is the minimum deposit amount at tk399?
The minimum deposit is ৳300 for all payment methods — bKash, Nagad, Rocket and Upay. There is no maximum deposit limit set by tk399, though your mobile wallet operator may have its own daily transfer cap.
2 How long does a tk399 deposit take to arrive?
Deposits typically confirm within 5 minutes of you submitting the TrxID. During peak hours (match nights, weekends) it can take slightly longer, but rarely more than 10 minutes. If 15 minutes pass and your balance has not changed, contact Live Chat with your TrxID.
3 Can I deposit without submitting a TrxID?
No. The TrxID is how tk399's system matches your mobile money transfer to your account. Without it, the deposit stays pending until a support agent manually reconciles it — which takes much longer. Always copy your TrxID from the SMS confirmation and paste it into the form.
4 Does tk399 charge any deposit fee?
tk399 charges no fee on deposits. However, bKash, Nagad, Rocket and Upay each have their own send-money fee schedules. For example, bKash currently charges 1.85% when sending to a merchant. These fees come out of your wallet balance — plan your transfer amount accordingly.
5 Is my first deposit eligible for the welcome bonus?
Yes. Any first deposit of ৳300 or more qualifies for the 110% welcome bonus, capped at ৳29,500. The bonus credits automatically — you do not need to enter a code. The wagering requirement is 20× the bonus amount, and you have 7 days to meet it.
6 What if I sent money to the wrong number?
Contact tk399 Live Chat immediately with your TrxID and the number you sent to. If you sent to a wrong personal number (not a tk399 merchant number), recovery depends on the recipient. If you sent to a correct tk399 number but with the wrong reference, the support team can usually match it within a few minutes.
7 Can I deposit using the tk399 app?
Yes. The tk399 app (Android, version 3.5.7, 52 MB, free) has the same deposit flow as the website. Many players find it faster because they can switch between the tk399 app and their bKash/Nagad app without opening a browser. Download the APK from the app page.
8 My deposit is showing as "Pending" for more than 15 minutes. What do I do?
Start a Live Chat session (available 24/7). Share your username, the payment method used, the amount, and your TrxID. The team can usually resolve stuck deposits within a few minutes once they have that information. Do not submit the deposit form again — duplicate submissions can cause extra delays.