What are the tk399 withdrawal limits?
Before you submit a request, it helps to know the three numbers that govern every tk399 withdraw. These limits apply to all payment channels equally.
The ৳30,000 daily cap resets at midnight Bangladesh Standard Time (UTC+06). If your winnings exceed that, you can queue further requests on the following day. VIP members at higher tiers enjoy elevated daily limits — VIP 4 goes up to ৳200,000 and VIP 5 up to ৳380,000 per day.
First-time withdrawal: Your first cashout may take up to 1 hour while the team completes a standard account security check. After that, every withdrawal typically lands in 4 minutes.
How to request a tk399 withdraw — step by step
The whole process takes under two minutes once your account is verified. Follow these steps in order.
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1Log in to tk399
Open tk399 Login or tap the app icon. Enter your registered phone number and password.
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2Open the Cashier
Tap your balance at the top-right corner, then select Withdraw from the cashier menu.
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3Pick your wallet
Choose bKash, Nagad, Rocket, or Upay. The withdrawal goes to the same account number you used to deposit.
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4Enter the amount
Type an amount between ৳500 and your available balance (up to the ৳30,000 daily cap).
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5Confirm & wait
Tap Confirm Withdrawal. The money typically arrives in your mobile wallet within 4 minutes.
Which payment methods work for withdrawals?
tk399 supports the four mobile wallets that Bangladesh players use daily. There are no bank-transfer delays and no hidden fees on withdrawals.
| Payment Method | Min Deposit | Deposit Time | Min Withdrawal | Withdrawal Time | Fee |
|---|---|---|---|---|---|
| bKash | ৳300 | ≈ 5 min | ৳500 | ≈ 4 min | None |
| Nagad | ৳300 | ≈ 5 min | ৳500 | ≈ 4 min | None |
| Rocket | ৳300 | ≈ 5 min | ৳500 | ≈ 4 min | None |
| Upay | ৳300 | ≈ 5 min | ৳500 | ≈ 4 min | None |
The wallet number on your withdrawal request must match the wallet number registered to your tk399 account. Third-party wallet numbers are not accepted.
Why does tk399 ask for identity verification?
KYC (Know Your Customer) verification is a standard security step required before your first withdrawal. It confirms that the account belongs to you, protects your funds from unauthorised access, and ensures tk399 meets responsible gaming obligations for Bangladesh players.
You only need to do this once. After your identity is approved, all future withdrawals process instantly without any additional checks. KYC review normally takes up to 2 hours, though most cases are cleared faster during business hours.
When to submit: Complete your KYC before your first withdrawal request. Submitting your documents as soon as you register saves time later.
Which documents does tk399 accept for KYC?
Submit any one of the following government-issued documents. tk399 accepts the same ID types used for most financial services in Bangladesh.
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National ID Card (NID) Both front and back sides required. Most commonly used by Bangladesh players.
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Passport Photo page and data page. Must be valid (not expired).
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Driving Licence Front and back. The name on the licence must match your tk399 account name exactly.
No utility bills or bank statements are needed at this stage. If the support team requires additional proof of address in special circumstances, they will contact you via Live Chat.
How to upload your KYC documents on tk399
The upload process is designed for mobile — you can photograph your ID directly with your phone camera. Follow these steps inside the tk399 app or website.
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1Go to Account Settings
Log in and tap your profile icon, then select Verification or KYC from the menu.
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2Select document type
Choose NID, Passport, or Driving Licence from the dropdown list.
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3Upload front & back
Take a clear photo in good light. Each file must be under 5 MB (JPG or PNG). Both sides are required for NID and Driving Licence.
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4Submit for review
Tap Submit. You will see a "Pending" status. The team reviews documents within 2 hours.
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5Receive approval
Once approved, your account status changes to Verified and you can submit withdrawal requests freely.
Photo requirements that speed up KYC approval
Blurry or cropped photos are the main reason KYC reviews get delayed. These four tips cover the most common upload mistakes.
| Requirement | Acceptable | Not Accepted |
|---|---|---|
| Lighting | Bright, even natural or indoor light | Flash glare, dark background |
| Focus | All text and photo on the ID clearly readable | Blurry, shaky, or low-resolution |
| Framing | Full ID visible with a small border around all four edges | Corners cut off, hand covering part of ID |
| File size | JPG or PNG, under 5 MB | PDF, HEIC, or screenshots edited in a photo app |
If your submission is rejected, the reason will appear in the Verification section of your account. Correct the issue and resubmit — there is no waiting period between attempts.
Why do tk399 withdrawals sometimes get declined?
A declined withdrawal does not mean your money is lost. The most common causes are easy to fix. Here are the situations that trigger a decline and what to do in each case.
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KYC not completed
Your first withdrawal requires a verified account. Submit your NID, Passport, or Driving Licence and wait for the 2-hour review. -
Wagering requirement not met
Bonus funds must be turned over 20× before they can be withdrawn. Check your bonus status in the Promotions section. Real-money deposits are not affected by this rule. -
Wallet number mismatch
The bKash, Nagad, Rocket, or Upay number you entered does not match the number on your account. Contact 24/7 Live Chat to update it. -
Amount below minimum or above daily cap
Enter an amount between ৳500 and ৳30,000. If you have a higher VIP tier, your personal limit applies instead. -
Suspicious activity flag
Unusual betting patterns or multiple accounts on the same device trigger a manual review. Live Chat can explain the status and next steps.
For any issue not covered here, the tk399 support team is available 24/7 via Live Chat inside the app or website. Response time is typically under 3 minutes.
How tk399 handles your KYC data
Your identity documents are encrypted in transit and stored on secured servers. tk399 uses your KYC data only to verify your identity — it is never sold or shared with marketing third parties.
Documents are reviewed by trained verification staff only. After approval, copies are retained as required by the platform's compliance obligations. You can request a data review at any time by contacting support via Live Chat.
All file transfers use TLS 1.3 encryption. Your documents are never accessible to other players or third-party advertisers.
Questions players ask before their first withdrawal
1 How long does the first tk399 withdrawal take?
Your first withdrawal may take up to 1 hour while a one-time security check runs on your account. This check only happens once. All subsequent withdrawals typically arrive in your mobile wallet within 4 minutes.
2 Can I withdraw without completing KYC?
No. KYC verification must be completed before your first withdrawal. This is a platform-wide requirement to protect player accounts. The process takes under 5 minutes to submit and up to 2 hours to review. Once approved, you will never need to do it again.
3 What is the minimum withdrawal on tk399?
The minimum withdrawal is ৳500 per request. The daily maximum is ৳30,000 for standard accounts. VIP members at higher tiers receive elevated daily limits — up to ৳380,000 per day at VIP 5.
4 Which wallet can I use to withdraw?
You can withdraw via bKash, Nagad, Rocket, or Upay. The wallet number must be the same one registered on your tk399 account. If you need to update your wallet number, contact 24/7 Live Chat before submitting a withdrawal request.
5 My withdrawal was declined — what should I do?
First check your account for a reason note in the Cashier section. Common causes are: KYC not completed, unmet wagering requirement (20× on bonus funds), wallet number mismatch, or amount outside the ৳500–৳30,000 range. Fix the specific issue and resubmit. If the reason is unclear, open Live Chat and the support team will explain within minutes.
6 Does tk399 charge any withdrawal fees?
No. tk399 does not charge withdrawal fees on bKash, Nagad, Rocket, or Upay. The amount you request is the amount that arrives in your wallet. Your mobile wallet provider may apply its own transfer fee, but that is outside tk399's control.
7 Can I withdraw bonus winnings?
Yes, once the wagering requirement is met. The welcome bonus carries a 20× wagering requirement. For example, if you claimed a ৳1,000 bonus, you need to wager ৳20,000 in qualifying games before the bonus balance converts to withdrawable cash. Your real-money balance can be withdrawn at any time without any wagering condition.
8 Is it safe to upload my NID to tk399?
Yes. All files are encrypted using TLS 1.3 during upload. Documents are stored on secured servers and are only accessible to the internal verification team. tk399 does not share identity documents with any third parties or marketing partners.
Ready to cash out your winnings?
Register now, complete your KYC in one go, and your first successful withdrawal can arrive in under an hour. Need help at any step? The support team is online 24/7.