Log In to tk399
Bangladesh players — use the phone number you registered with.
SSL encrypted · 18+ · Play Responsibly
Once logged in, withdrawals process in 4 minutes. Minimum withdrawal is ৳500. Payments via bKash, Nagad, Rocket and Upay.
Which login method works for you?
tk399 supports three ways to reach your account. The phone-number method is fastest for most Bangladesh players — it matches the number you used at registration and pairs directly with bKash or Nagad.
| Login Method | What You Need | Works On | Speed | Notes |
|---|---|---|---|---|
| Phone Number Recommended | Registered BD mobile number + password | Browser (any device), tk399 App | Instant | Use the same number linked to your bKash or Nagad wallet. This is the most common method for BD players. |
| Username | Username chosen at registration + password | Browser (desktop & mobile) | Instant | If you forgot your username, try your phone number instead — both point to the same account. |
| tk399 App | Phone number or username + password; optional biometric unlock after first login | Android 7.0 and above (APK v3.5.7, 52 MB) | Fastest on repeat visits | The App saves your session so you don't retype credentials each time. Download free from the App page. |
All three methods connect to the same account balance and bonus wallet. Choose whichever fits your device and habit.
Step-by-step: How to log in on mobile
Most players in Bangladesh use a smartphone. Here is what to do from opening the browser to seeing your game lobby — four steps, under a minute.
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1
Open tk399 in Your Browser
Type tk399.fun into Chrome or your default browser. Do not use a saved Google result that might be an older mirror — always go directly to the official address. If you have the App installed, tap the tk399 icon on your home screen instead.
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2
Tap "Log In" in the Top Bar
The blue navigation bar at the top has a white "Log In" button on the right. Tap it. The login form opens immediately — no extra page load needed. On desktop the form is already visible at the top of this page.
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3
Enter Phone Number and Password
Type your registered Bangladesh mobile number (starting 01) in the first field, then your password in the second. Tap the eye icon on the right if you want to check for typos. Tick "Remember me" if this is your personal device — it keeps you logged in between visits.
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4
Tap "Log In" and Start Playing
Press the orange "Log In" button. If your credentials are correct you will land straight in the tk399 game lobby where over 3,500 titles are waiting — slots, live casino tables, card games and sports betting. Your bonus balance and deposit history load automatically.
Keeping your account safe
Your tk399 account holds real money, so a few quick habits make a real difference. Here are five that every Bangladesh player should follow.
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Use a unique password — not your bKash PIN
Your tk399 password should be different from your mobile banking PIN, email password and social media. A mix of letters, numbers and one symbol makes it much harder to guess. Aim for at least eight characters. If you use the same password on many sites and one of them is breached, all your accounts are at risk.
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Only log in on your own device
Avoid using shared phones at mobile shops or a friend's device that you don't fully trust. If you must, use the browser's "Incognito" mode and never tick "Remember me." Always tap "Log Out" before handing the phone back — the logout button is in the top-right account menu.
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Be careful on public Wi-Fi
Busy coffee-shop or bus-station Wi-Fi can be intercepted. Whenever possible, switch to your mobile data (Grameenphone, Robi, Banglalink) for logging in and making transactions. tk399 uses SSL encryption, but mobile data adds an extra layer you control.
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Ignore messages that ask for your password
tk399 support will never ask for your password through SMS, WhatsApp or Telegram. If you receive a message claiming to be from tk399 and asking you to share login details or click a suspicious link, ignore it and report it via the 24/7 live chat. Phishing attempts copy the brand name but the domain will be different.
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Update your password every few months
Changing your password regularly limits the damage if your credentials are ever exposed in a third-party data leak. After updating, end all other active sessions from the account security settings page — this logs out any device that may have stored the old password.
Why won't it let me in?
If the tk399 login form returns an error, the table below covers the six most common causes and exactly what to do about each one — no waiting for support needed.
| Error / Symptom | Likely Cause | Fix It Now |
|---|---|---|
| Wrong password message | Caps Lock is on, or you have an extra space at the start or end of the password field. Mobile keyboards sometimes auto-capitalise the first letter. | Turn off Caps Lock. Tap the eye icon to show the password and check each character. Try typing the password manually rather than pasting from a clipboard. After five failed attempts the account locks for 15 minutes. |
| Phone number not recognised | You may have registered with a different number, or you entered the country code (+880) in a field that expects only the local 11-digit format starting with 01. | Remove any country code prefix. Enter only the 11-digit number (e.g. 01711234567). If still not found, check whether you registered under a username instead — try that in the username field. |
| Account locked / suspended | Too many failed login attempts, a security review trigger, or a voluntary self-exclusion that was set previously. | Wait 15 minutes and try again for a temporary lock. For a full suspension, contact tk399 24/7 live chat directly from the homepage and verify your identity with your NID or passport number. |
| Page won't load or spins forever | Slow mobile data connection, browser cache conflict, or a temporary issue on the network side. | Switch from Wi-Fi to mobile data (or the opposite). Clear your browser cache: Settings → Privacy → Clear browsing data. Try a different browser — Chrome and Firefox both work. If the problem persists, download the tk399 App which has its own stable connection. |
| OTP SMS not arriving | The number stored on your account does not match your current SIM, or SMS is delayed by the network carrier. | Wait up to 2 minutes — OTP delivery can lag during peak hours. Check your phone has signal and is not in flight mode. If the number has changed, contact live chat before attempting the password reset so the team can update it on file first. |
| "Session expired" after a few seconds | Your browser is blocking cookies (required to maintain the login session) or you are using a strict privacy extension that strips session tokens. | Allow cookies for tk399.fun in browser settings: Settings → Site Settings → Cookies → Allow. Temporarily disable ad-block or privacy extensions for this site. Alternatively, use the tk399 App which manages sessions natively without cookie restrictions. |
How to reset your password
If you can't remember your tk399 password, the reset flow uses your registered phone number and an SMS verification code. It takes about 2 minutes. Make sure the SIM is in your phone and receiving messages before you start.
Tap "Forgot password?" on the Login Form
The link sits next to the password label on the login form above. Tapping it opens the account recovery screen. Enter the 11-digit phone number registered with your tk399 account and press "Send Code." An SMS will arrive within 2 minutes. If the number has changed since registration, contact live chat first — they can update it after identity verification with your National ID Card or passport.
Enter the SMS Verification Code
Check your messages for a 6-digit OTP from tk399. Type it into the verification field within 5 minutes — the code expires after that. Do not share this code with anyone, including people claiming to be tk399 staff. If the SMS hasn't arrived after 2 minutes, tap "Resend" once. Repeated resends will trigger a temporary block.
Set a New Password and Log In
Once the OTP is accepted, type your new password twice in the confirmation fields. It must be at least 8 characters. Avoid reusing an old password or one you use for bKash or Nagad. Press "Save" — you are logged in immediately. The old password becomes invalid right away, so any device that remembered the old credentials will need the new one.
Prefer logging in without a browser?
The tk399 App (Android v7.0+, 52 MB, free) saves your session so you go straight to the lobby each time. It also supports biometric unlock after your first login.
Questions players ask before logging in
1 Can I log in on more than one device at the same time?
Yes, your tk399 account can be active on multiple devices simultaneously — for example your phone and your laptop. Each device maintains a separate session. However, any actions (bets, withdrawals) are recorded in real time, so your balance reflects every device. If you notice a login from a device you don't recognise, change your password immediately and contact 24/7 live chat.
2 I registered with a bKash number that I no longer use. How do I log in?
If your registered number is inactive, you cannot receive the SMS reset OTP on it. Contact the tk399 24/7 live chat and ask for a manual number update. The support team will ask you to verify your identity — typically your NID card number and the last deposit amount. Once updated, you can use the new number to log in and to receive future OTPs.
3 Is it safe to tick "Remember me" on my phone?
"Remember me" stores an encrypted session token so you stay logged in without re-entering your password. It is safe on your personal phone with a screen lock. Do not use it on a shared or borrowed device. If your phone is lost or stolen, log out of all sessions from the account security settings page via another device, then change your password right away.
4 My account balance looks wrong after logging in. What should I check?
First, check whether you have a bonus wallet balance separate from your main wallet — promotions like the 110% first-deposit bonus (up to ৳29,500) are held in the bonus wallet until the 20× wagering requirement is met. If the main wallet balance still looks off after refreshing the page, contact 24/7 live chat with your last deposit reference number so the team can audit the transaction log directly.
5 How long does a tk399 login session last before I am automatically logged out?
An idle browser session expires after approximately 30 minutes of no activity — this protects your account if you leave the tab open and walk away. The tk399 App session lasts longer (up to 7 days with "Remember me"), but you can end it manually at any time by tapping Log Out. After a session expires, you just log in again — your data, balance and bonuses are unaffected.
6 Do I need to verify my identity (KYC) before I can log in and play?
No. You can log in and play games immediately after registration without completing KYC. Identity verification is required before your first withdrawal — you will need to upload a National ID Card (NID), Passport or Driving Licence. The review takes up to 2 hours. It is worth completing KYC as soon as you deposit so your first withdrawal goes through without delay. See the Withdrawal and KYC guide for the full process.